Natural leaders and experts in our fields, our team thrives on hard-work and collaboration. Collectively, we are driven by a results-oriented approach that has gained us national recognition from railroad partners and transportation professionals on the local, state and federal level.
Our team members have collectively and individually been recognized by Amtrak, the American Public Transportation Association, MaineBiz, Progressive Railroading and many others for our innovation and commitment to excellence.
Patricia Quinn, Executive Director
Team member since 2000. Patricia is responsible for oversight of staff, service development and planning. Patricia serves on the Executive Committee of both the State Amtrak Intercity Passenger Rail Committee (SAIPRC) and the States for Passenger Rail Coalition (SPRC), is a member of the PACTS Transit Committee, and participates in the Transportation Working Group of the Maine Climate Council.
Brian Beeler II, Manager of Passenger Services
Team member since 2010. Brian assures that Downeaster passengers receive a high quality of service at stations, on board the train and in the Downeaster Café. He is Chair of the Equipment Working Group of the SAIPRC.
Natalie Bogart, Marketing Director
Team member since 2006. Natalie coordinates and develops all promotional efforts associated with Downeaster service, is an active member of the SAIPRC Marketing Working Group, and was recently named a Rising Star by Progressive Railroading Magazine.
Jennifer Crosby, Marketing and Sales Coordinator
Team member since 2016. Jennifer supports marketing efforts by coordinating and participating in public outreach activities and events. She is responsible for managing Downeaster group sales.
William Gayle, Grant and Policy Administrator
Team member since 2019. Will manages NNEPRA grants and assures NNEPRA remains compliant with state and federal policies and requirements. He also serves as the NNEPRA Board Secretary, NNEPRA’s DBE Liaison Officer (DBELO), participates in PACTS and supports NNEPRA planning initiatives.
Leslie Guerrette, Finance Manager
Team member since 2019. Leslie provides management and oversight of all financial activities and procurements associated with administrative and train operations as well as capital and planning projects.
Stephen Houdlette, Data Specialist
Team members since 2016. Steve collects operating and financial data and develops reports and analytical tools to support Downeaster operations and NNEPRA planning activities.
James Russell, Special Projects Manager
Team member since 2010. Jim provides oversight and management of capital projects from concept to completion and is responsible for NNEPRA facility maintenance and operations.