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Have questions, comments, or ideas to share? Please don’t hesitate to contact us.


NNEPRA Administrative Office Address

Northern New England Passenger Rail Authority (NNEPRA)
75 West Commercial Street, Suite 104
Portland, ME 04101

Email: info@nnepra.com
Phone: 207-780-1000

The NNEPRA office is open Monday – Friday from 8:00am to 4:30pm.


Downeaster Tickets and Reservations

Although NNEPRA operates and manages the Amtrak Downeaster, reservations cannot be made through the NNEPRA office.

Visit AmtrakDowneaster.com for 24-hour, 7-day train information or reservations


Requests for In-kind Support for Charities

NNEPRA is proud to be able to provide substantial in-kind support to a wide variety of charities, including ticket donations.


If your non-profit organization would like to request ticket donations, please note the following information and steps to do so.

  • Requests for ticket donations must be mailed on organization letterhead to:
    NNEPRA
    Attn: Donations
    75 W. Commercial Street, Suite 104
    Portland, Maine 04101
  • Please include event dates and return mailing address.
  • Our standard donation is 2 round-trip Downeaster vouchers that are valid for one year from date of issue (on voucher). Extensions and upgrades are not permitted.
  • Request must be received 30 days prior to the event date to be considered.
  • Donations will be mailed directly to the not-for-profit organization.
  • Activities such as competitions, recognition events, holiday parties, door prizes, raffles or other incentives are not eligible for donation.
  • Please note: submitting a request does not guarantee a donation.