Improving Wayfinding at Woburn

At Woburn’s Anderson Transportation Center, additional wayfinding signage is being installed to make it easier for Downeaster passengers to find their way to the train boarding area.

Led by Brian Beeler, Manager of Passenger Service, the effort focuses on a simple but important part of the customer journey: helping passengers know where to go when they arrive at the station.

Clear, easy-to-follow signage can reduce confusion and uncertainty, particularly for first-time riders, and helps passengers navigate the station with greater confidence.

The project is a great example of how attention to the details of the passenger experience can make traveling by rail more welcoming and accessible.

– Taylor Auclair, Marketing Director, NNEPRA

Groundbreaking Investments In New England

Major investments in rail infrastructure are laying the groundwork for a stronger, more connected transportation network across Northern New England.

NNEPRA was proud to participate in two groundbreaking infrastructure milestones that will have lasting impacts on passengers, communities, freight operators, and the regional economy: the North Station Draw One Bridge Replacement Project in Boston and the Haverhill Double-Track Project along the Haverhill Commuter Rail Line.

Together, these projects represent significant investments in the future of rail transportation and will directly benefit Amtrak’s Downeaster, commuter rail passengers, and freight operations.

– Taylor Auclair, Marketing Director, NNEPRA

Relocating Portland Station

Last month, the Northern New England Passenger Rail Authority (NNEPRA) and the public got word that NNEPRA would receive $48 million in federal funding for the design and construction of a new Amtrak Downeaster passenger rail station on St. John Street in Portland. This was fantastic news, and credit goes to many stakeholders, including to Maine’s congressional delegation.

Understandably, there have been questions about moving the station, but there’s an incredible amount of optimism for a project that can re-energize part of the city, improve connections in the region and save time and money.

Read the Full Story: Written by Chairman Cohen and Vice Chairman Cassavant | Published by the Portland Press Herald